FAQ & Troubleshooting

I can’t publish content

Publishing is admin-only. If you are a regular user:

• You won’t see “Create” in the navigation.
• Visiting /create may show a 404.

If you believe you should have admin access, contact your site operator.

I’m out of credits

Go to /pricing to purchase a credits package, or redeem a code on /settings/credits.

I paid, but credits didn’t arrive

1. Refresh the page and check /settings/credits (balance + history)
2. Wait a few minutes and retry (some providers need async confirmation)
3. If it still doesn’t show up, contact support with your order details

Generation is stuck / slow

• Try again later (queues can be busy).
• If you switched network/VPN, refresh and retry.
• Check /me/generations to see if the job eventually completed.

How do I switch language?

Use the language switcher in the navigation (English / 中文). Docs follow the same language setting.